Concrete Technical Information & Guides

Do: Clean up spills immediately. Substances like wine, coffee, bleach, curry paste, coffee scrub , chemicals, makeup and toothpaste have been tested on the sealer with positive results, but Nood does not warrant staining caused by such substances.

Do: Clean surfaces using a sponge or soft micro fibre cloth with each use. Using soap with cool water is recommended. Avoid chemical cleaners.

Do: Avoid scratching the surface. It is important to wash your surfaces with a soft microfibre cloth and soapy water. Avoid rough fabrics or scourers and cleaning devices.

Do: Use protective placemats and trivets for soaps, cups, plates, bowls, hot dishes, glasses etc.

Do Not: Use generic chemical based cleaning products such as bleach, glass cleaners or degreasers.

Do Not: Use vinegar, ammonia, lemon or orange as cleaners. Avoid any corrosive / acidic agents such as acidic products, strong detergents, corrosive liquids or scouring powders.

Do Not: Use bathroom, tub and tile or grout cleaners, or scourers and rough cleaning pads, rags or sponges.

Do Not: Sit or stand on your concrete surfaces. Excessive force applied to the concrete products will weaken or even break the product. They are not designed for such use. Concrete is hard wearing but not flexible, and therefore excessive weight in any one area could result in cracking.

Do Not: Apply excessive heat directly to the concrete. Natural, man-made heat or sun may cause fading and alter the shine of the surface over time.

Do Not: Drag, brush or scratch at the surface. Once the sealer is damaged, moisture may seep beneath and create further damage. Nood Co’s warranty does not cover replacements in this circumstance.

Do Not: Leave hot oil on your concrete. It will leave deep stain marks that may be removed with bi-carb soda and water if applied within the first hour or so.

Do Not: Stack anything on the concrete , including stools/chairs or other tables. If you must, please cover surface with a cloth first. This will help avoid unnecessary scratching.

Do Not: Use coffee scrubs, or tints in the basin.

Nood Co. Wax Application

Nood warrant for the period of 24 months, from the date the product is released by Nood Co Concrete from the Nood Co Concrete Manufacture Warehouse or storage facility, the structural integrity of the concrete basin to not crack, hair line crack, disintegrate, for reasons of defects in materials or workmanship, and in accordance with Australian Consumer Law (ACL) Subject always to any overriding obligation pursuant to the ACL, the warranty shall be void for the following reasons:

a) Goods that have not been maintained in accordance with instructions or that have been accidentally damaged;

b) Defects attributable in any way to installation, modification, cleaning, or repair made by any party other than Nood Co Concrete Furniture; or

c) Mishandling, accident, fire, lightning, other hazards whether natural or man-made, or shipment.

d) Improper use or abuse includes, but is not limited to, damage from mishandling of the product, damage from excessive heat or uneven exposure to weather conditions, physical or chemical exposure and damage from improper care and maintenance.

e) Chips or other excessive impact damage in the product.

f) Scratches. Nood Co concrete and sealers are scratch tolerant but not scratch proof. In the case of sinks and basins, scratches caused by natural use are no warranted as concrete is a natural material and will gain character with use.

g) Water damage to sinks or any concrete surfaces due to scratching and natural wear and tear.

h) Thermal Shock. Thermal shock can occur when a hot item, eg. pan or other receptacle or object is left on the countertop for more than a brief period. Trivets or hot pads should always be used. These issues are not considered material defects and are subject to proper care and maintenance by the owner.

i) Damage caused by excessive pressure eg. sitting, standing or applying force to a Nood Co product that would be considered outside normal use.

j) The Nood Co Deep Seal System coating being comprised by scratching, heat, abrasive surfaces, chemicals, accidental chipping, dropping, accidents beyond control, exposure to weather, improper installation, contact with incompatible substances, commercial public use, it becomes void of warranty immediately.

k) Filled with water and left for a period of more than 8 hours