If you wish to nominate your own freight or pick up from our factory in Burleigh, QLD please enter the postcode as 4220, choose 'Click & Collect' from Burleigh Heads when placing your order. Our team will then reach out to discuss pickup time. (Not Available for Made to Order items, such as timber, concrete or aluminium products)
Some products are also available to collect from Sydney. Please Contact Us if your order is not calculating shipping correctly (or choose the backup rate at checkout).
Eco Sustainable House processes your orders as quickly as possible. Orders are printed daily and take between 1 - 5 working days to process, assuming stock availability.
For more specific shipping and returns information, please click here.